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NEWSLETTER
you WILL RECEIVE A CONFIRMATION EMAIL WITH A LINK TO COMPLETE SUBSCRIPTION.
We appreciate you
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shipping
SHIPPING LOCATIONS

WE CURRENTLY SHIP TO THE USA & EU. CUSTOMERS ARE RESPONSIBLE FOR ALL SHIPPING & CUSTOMS FEES.

FOR SPECIFIC SHIPPING INQUIRIES CONTACT ADMIN@POINTBLANK.STUDIO

ORDER PROCESSING AND TRACKING

ALL ITEMS ARE READY TO SHIP.

PLEASE ALLOW 3-5 WORKING DAYS FOR YOUR ORDER TO BE PROCESSED. ONCE YOUR ORDER IS READY FOR SHIPMENT, YOU'LL RECEIVE AN EMAIL WITH TRACKING INFORMATION.

DURING HIGH-VOLUME PERIODS, SUCH AS NEW COLLECTION RELEASES, PLEASE ALLOW UP TO 10 WORKING DAYS TO RECEIVE YOUR TRACKING DETAILS.

shipping origin

ALL ORDERS ARE DISPATCHED FROM OUR US WAREHOUSE. WE PARTNER WITH LEADING COURIER SERVICES, INCLUDING USPS, FEDEX, UPS, & DHL TO ENSURE TIMELY & SAFE DELIVERIES.

CUSTOMERS ARE RESPONSIBLE FOR ALL SHIPPING & CUSTOMS FEES.

returns
PRIOR CONSULTATIONS

BEFORE FINALIZING YOUR PURCHASE, WE ENCOURAGE YOU TO REACH OUT TO ADMIN@POINTBLANKSTUDIO.COM WITH ANY ADDITIONAL INQUIRIES.

ALL SALES ARE FINAL. TO ENSURE THE PERFECT FIT, PLEASE REFER TO OUR DETAILED SIZE CHARTS & CONSIDER THE MODEL'S HEIGHT & MEASUREMENTS PROVIDED.

RETURNS & EXCHANGES

ALL SALES ARE FINAL. NO RETURNS OR EXCHANGES
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PLEASE ENSURE THE ACCURACY OF YOUR ORDER BEFORE MAKING A PURCHASE.

CONTACT ADMIN@POINTBLANK.STUDIO FOR ASSISTANCE.

INCORRECT ORDERS

WE DO NOT ACCEPT RETURNS FOR CUSTOMER ERRORS.

IF THERE'S AN ISSUE ON OUR END, PLEASE CONTACT ADMIN@POINTBLANK.STUDIO FOR ASSISTANCE. 

RETURNS
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Prior Consultation:

‍Before finalizing your purchase, we encourage you to reach out to us at admin@pointblankstudio.com with any queries. To ensure the perfect fit, please refer to our detailed size charts and consider the model's measurements provided.

‍Returns & Exchanges:

‍We honor returns and exchanges for items that remain in pristine condition. Should you wish to initiate a return or exchange, please contact admin@pointblankstudio.com with your order details. Availability for size exchanges is contingent on our current stock. We will only process returns or exchanges once we've received the item in its original state, complete with packaging and tags.For those moments of reconsideration, we gracefully accept returns within 14 days of purchase, offering either a credit note or a full refund.Please be aware that items on sale or discount are final and not eligible for returns or exchanges. Customers are responsible for all return shipping and customs fees.

‍Postage for Returns & Exchanges:

‍The responsibility for shipping costs related to returns or exchanges due to personal preferences lies with the customer. Point Blank Studio will cover return shipping only for faulty items. We do not refund shipping costs for change-of-mind returns. We urge you to ensure secure shipping for returns, as we cannot be held accountable for items lost in transit.

‍Faulty Items:

‍If you suspect a fault with your purchase, please reach out to admin@pointblankstudio.com within 3 days of receiving, providing photographs of the issue. We will assess the fault and, if validated, will process a refund. We reserve the right to decline returns if the damage appears self-inflicted.For verified faulty items, we will bear the return shipping costs. However, if the return is declined due to not meeting our standards, the shipping cost will be your responsibility.
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‍Terms & Conditions:
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‍All purchases are finalized upon payment.For any further inquiries, please don't hesitate to contact us at admin@pointblankstudio.com.
faq
shipping & returns
TERMS
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